Consulta, a managing consultancy that improves its clients’ business performance through scientific consultation and research, has appointed Tribeca Public Relations (Tribeca) as its strategic public relations partner.
Consulta offers a diverse range of tools including the well-known South African Consumer Satisfaction Index (SA-csi), TISSE – The International Standard for Service Excellence, CCToolkit – a framework for Customer Centricity, Enterprise Feedback Management, and Customer Journey Mapping.
“Our partnership with Tribeca aims to reinforce that our offering is suited for a variety of economic sectors, and that the tools we provide offer a platform to customise feedback according to client’s needs,” says Frans Stander, General Manager of Business Development at Consulta. “Companies are battling with an evolving regulatory and consumer landscape, and we need a trusted communication partner to emphasise how Consulta can help them along their unique journeys to better success.”
Tribeca and Consulta first started working together in 2016, particularly on leveraging the various sector SA-csi results. Tribeca’s mandate has been expanded to include communication activity across various platforms targeting internal and external audiences.
“Consulta’s company culture and approach to business resonate well with Tribeca,” says Nicola Tarr, Business Unit Director at Tribeca Public Relations. “We’re excited to support Consulta’s business growth as it tackles modern regulatory and economic challenges through its smart business solutions.”
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