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FIVESTAR PR extends portfolio of Luxury Villa representation

Luxury travel and hospitality specialist FIVESTAR PR has extended its portfolio to include luxury villas MOONDANCE in Fresnaye (Cape Town); LA RIVE FRANSCHHOEK; and LA RIVE PENTHOUSE on the Atlantic Seaboard (Cape Town). The three top of the range properties are privately owned and managed by Alexis Gillis, to cater for the growing exclusive-use villa... Continue reading

Companies can curb losses by improving SA’s notoriously poor customer service levels

South Africans might be friendly and welcoming people socially, but we’re not always known for friendly, efficient and effective customer service in sectors ranging from government to retail. In fact, a study conducted three years ago across 32 countries and 10 industries by Accenture, a provider of management consulting, technology and outsourcing services, found that... Continue reading

Seven trends likely to lead digital agencies in 2018

According to the Forrester’s 2017 Customer Experience (CX) Index, 30% of companies will see declines in the quality of their customer experience performance in 2018, placing their businesses at risk. The report explains that customer expectations will outpace companies’ ability to evolve or invent experiences. This slow pace of transformation means companies can’t adjust fast... Continue reading

DUO expands its capabilities and services with three new appointments in 2018

DUO Marketing + Communications, a specialist B2B tech PR and digital marketing agency, has started the New Year with the appointment of three new team members. “We kick-start 2018 with a core team that is stronger than ever, and the addition of new team members with a diversity of skills and experience, will enable us... Continue reading

Tribeca gets tails wagging with Montego Pet Nutrition

Montego Pet Nutrition, the local premium pet food manufacturer, has appointed Tribeca Public Relations (Tribeca) as its public relations partner, tasking the agency to build brand awareness and communicate the company’s journey, product launches and successes in 2018. Montego Pet Nutrition is a homegrown brand that started in the heart of the Karoo in 2000.... Continue reading

Brand Council’s “Brand Barometer” Results Presentation Date Announced

The Brand Barometer Survey, initiated by The Brand Council South Africa, seeks to assess and gain insights into the state of the marketing industry in South Africa. This year marks the 4th Annual Brand Barometer Survey but before we embark on this new journey and are able to interpret and tackle the challenges and opportunities... Continue reading

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